Sample / mock rows shown — pending live integration with Ashghal ICTS feed. Schema mirrors production fields.
In-flight Letters
—
Across all incoming streams
Delayed > 7 Days
—
Exceeding SLA threshold
Avg Delay (Delayed Set)
—
days
Oldest in Queue
—
days since received
01
Aging Distribution
Days since the letter was first received in ICTS
7 – 10 Days
—
11 – 14 Days
—
15 – 21 Days
—
> 21 Days
—
02
Where It’s Stuck
By Current Holder · Top 10
Count of delayed letters
By Department / Section
Share of delayed inventory
03
Delayed Letters — Detail Log
Sortable · Searchable · Exportable · Draft replies

Letters delayed ≥ 7 days

Ref Subject Received From Current Holder Dept / Role Days at Stage Total Days Last Action Next Action Priority Draft letter
Total QF Points (March)
—
SR + WO combined
Total Penalty (March)
—
QAR
Service Requests
—
QAR
Work Orders
—
QAR
Other Non-Compliance
—
QAR · workbook total
Adjusted / Waived
—
QF points · workbook
Conversion · 1 QF = 1,500 QAR  ·  Source: Performance Tracking Report (RF003 Qatar South, Feb–Mar 2026 window)
A
QF Points Issued to Contractor
March 2026 · ONETIME vs PROGRESSIVE
Asset Type · Stacked by QF Type
QF points
Share of QF Total · by Category
From workbook summary

Top 20 QF Events · March

Src Breach Ref Description Asset Type Engineer QF Type Total QAR Created SLA Status
B
Delayed Work Orders — Current Month
Actual Finish exceeds Target Finish, or carrying QF exposure
Delayed WO Count
—
In March 2026
QF Exposure (Delayed)
—
QAR
Delay 1 – 7 Days
—
Amber tier
Delay > 7 Days
—
Critical tier

Delayed Work Order Detail

Work Order Description Asset Type Engineer SLA Target Finish Actual Finish Delay (d) QF Type Total QAR
C
Breakdown by Asset Category
QF points and QAR equivalent · ONETIME vs PROGRESSIVE
QF by Asset · Grouped
ONETIME · PROGRESSIVE
Asset Equivalents
QF × 1,500 QAR
Asset Type ONETIME PROGRESSIVE Total QF QAR Equivalent
D
SLA Breaches — Live View
All SLA codes with at least one QF event in March
E
Trend Analysis
Month-over-month · empty slots reserved for future periods
QF Points & QAR · per Month
Dual axis
ONETIME vs PROGRESSIVE · Share by Month
Stacked area
F
Engineer-Level QF Summary
Aggregated from Workorder List · March 2026
Top Engineers · QF Exposure (QAR)
March

Engineer Summary

Engineer QF Breaches Delayed WO QAR Dominant Asset
Reporting window: 01-Feb-2026 to 31-Mar-2026 · Dashboard filters all "March" views by Created Date. Workbook headline totals (Feb+Mar): SR 8,279 / WO 5,141 / Other 230 QF · grand total 13,650 (12,848.5 net of 801.5 waived) = 19,272,750 QAR.